ADOPTION AND UTILIZATION SOCIAL MEDIA PLATFORMS IN KNOWLEDGE SHARING AND COLLABORATION OF FEDERAL COLLEGE OF EDUCATION LIBRARY, ZARIA

Abstract

The study explores the adoption and utilization of social media platforms for knowledge sharing and collaboration in the Federal College of Education library, Zaria. It aims to identify the types of social media platforms used, the extent of their usage, and the challenges faced. The research involved 63 participants, including librarians, students, and lecturers, and utilized a survey design with Questionnaires. The study finds Facebook, Twitter, Telegram, WhatsApp, and LinkedIn as the most adopted platforms used among the population. Nevertheless, inadequate ICT facilities, Poor internet access, lack of finance, unreliable power supply, lack of management support, poor staff cooperation, insufficient ICT skills, lack of awareness of social Media tools and poor maintenance of e-library facilities are among the challenges obstructing the adoption and utilization of the media. The study recommends that. Libraries should secure adequate funding for subscriptions and acquisition of necessary technology, employ qualified staff with ICT skills, and adopt additional social media platforms like YouTube, blogs, and wikis.